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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
Do you have a Japanese-style room?
I am very sorry.All are Western-style rooms.
【Hotel / Guest rooms】
Is there a computer rental service?
I am sorry.We do not offer PC rental services.
【Hotel / Guest rooms】
Is payment prepaid? Is it postpaid?
Payment is accepted in advance.
【Hotel / Guest rooms】
Is it possible to rent a hanger?
Yes, we accept it at the front desk.
【Hotel / Guest rooms】
Is it possible to wait for the cancellation of the accommodation?
We do not accept cancellation waiting.We apologize for the inconvenience, but please contact us by phone or internet at any time to let us k…Continue reading
【Hotel / Guest rooms】
What if my check-in time is late?
The front desk is open 24 hours a day.If you arrive after 22:00, please contact the front desk.In addition, if you do not contact us after 2…Continue reading
【Hotel / Guest rooms】
Is it possible to extend the check-out time?
Normal check-out is at 11:00, but can be extended.If you wish, please contact the front desk in advance.There is a separate charge.In additi…Continue reading
【Hotel / Guest rooms】
Is there a non-smoking room?
Yes.
【Hotel / Guest rooms】
Is there a smoking room?
Yes.
【Hotel / Guest rooms】
Do you have a charger?
Various chargers are available for rent at the front desk.
【Hotel / Guest rooms】
Can I bring in food and drinks?
You can bring it in.
【Hotel / Guest rooms】
Do you have a fax service?
Yes.Available at the front desk for a fee.
【Hotel / Guest rooms】
Can I connect to the Internet? → YES
Internet connection service using high-speed wireless LAN can be used for free in all rooms.
【Hotel / Guest rooms】
Please tell me the check in time and check out time
Normal check-in is from 3 PM and check-out is at 11 AM.
【Hotel / Guest rooms】
Can I extend the checkout time? → YES
One hour ¥ 800 (tax included) / It can be used by one person.※We may refuse it depending on the reservation situation of the day.Please note…Continue reading
【Hotel / Guest rooms】
Is the refrigerator on? → YES
There is an air refrigerator in every room, so please use it freely.