Frequently Asked Questions

【Others】
About accommodation tax
From April 1, 2020, per person per night according to the Fukuoka Prefecture and Fukuoka City,

Accommodation tax (less than 20000 yen: city…Continue reading
【Others】
Can I get a certificate of accommodation?
An accommodation certificate will be issued at the front desk.Please do not hesitate to contact us.
【Others】
Is it possible to exchange foreign currency?
We do not accept foreign currency exchange.We will guide you to the banks around the hotel.
【Others】
Do you sell newspapers?
The Asahi Shimbun (morning edition) and Nikkei newspaper (morning edition) are on sale at the front desk.
【Others】
Can I get a courier from the hotel?
We accept both prepayment and arrival payment by Yamato flight at the front desk.
【Others】
Is it possible to store luggage before check-in and after out?
If you arrive before the check-in time, we will keep it at the front desk.In addition, even after check-out, we will keep it on the day of t…Continue reading
【Others】
I would like to send my luggage in advance, is it possible?
It can be stored.Please specify your name and check-in date on the form when sending your luggage to the hotel.We are not responsible for th…Continue reading
【Others】
Can I use electronic money? → YES
Various electronic money such as Rakuten Edy, id, and transportation IC can be used.
【Others】
Can I use a credit card? → YES
Various credit cards such as Visa and JCB can be used.

Reserve·Contact us

Please feel free to contact us if you have any questions.

The intelligent AI Concierge will answer your questions instead of the accommodation or hotel.

092-524-2121