I am sorry.Unfortunately, we do not accept pets in the same room.Pets with you cannot be kept.We will inform you about guide dogs and servic…Continue reading
Is it possible to wait for the cancellation of the accommodation?
We do not accept cancellation waiting.We apologize for the inconvenience, but please contact us by phone or internet at any time to let us k…Continue reading
The front desk is open 24 hours a day.If you arrive after 22:00, please contact the front desk.In addition, if you do not contact us after 2…Continue reading
Normal check-out is at 11:00, but can be extended.If you wish, please contact the front desk in advance.There is a separate charge.In additi…Continue reading
Is it possible to store luggage before check-in and after out?
If you arrive before the check-in time, we will keep it at the front desk.In addition, even after check-out, we will keep it on the day of t…Continue reading
I would like to send my luggage in advance, is it possible?
It can be stored.Please specify your name and check-in date on the form when sending your luggage to the hotel.We are not responsible for th…Continue reading